Queenstown accessibility information  Queenstown Accessibility Information

We understand that travelling can be hard work, but when planned well, it can also be incredibly rewarding. Inside this section we’ve put together some tips to assist you in planning your Queenstown trip.

Tour operators such as Accessible Kiwi Tours can provide holiday packages for disabled individuals and groups. Most of our activities, attractions and accommodation do cater for people with special needs, but it's always a good idea to phone ahead to inform operators and check availability. Most parking areas around town have parks specifically allocated for the disabled.
 

Queenstown Accessibility

Accommodation

You’ll find that most hotels, motels and some budget accommodation cater well for travellers with mobility impairments. Whilst it’s not hard to find basic accessible accommodation, sometimes you’ll be looking for a particular rail height, or minimum door width. New Zealand based sites AccoMobility and Panacea Travelability are great resources when looking for a specific access feature.

Attractions

Our region is world-renowned for adventure activities, so when travelling throughout our beautiful region it would be a pity not to indulge in a little bit of thrill seeking. Bungy jumping, skydiving, and canyon swinging are all accessible!

Public Transport

Low-floor buses, wide aisles and reserved wheelchair seating are available on the majority of our local bus routes helping to improve the accessibility of services.

Accessible Taxi Services

Queenstown Blue Bubble Taxis is a dedicated accessible taxi company operating in Queenstown. Queenstown has also jumped aboard the ‘Total Mobility’ scheme. Total Mobility provides discount taxi vouchers to people who experience disability, which entitles users to a discount of 50 percent off the normal taxi fare.

To find out more about the eligibility criteria and how you can access the scheme please contact the Queenstown Disability Resource Centre.

Mobility Parking

The scheme for Disabled Parking used by the Council is a nationwide programme in conjunction with the CCS Disabilty Action. To be eligible for a mobility parking permit, you must:

  • Be unable to walk and rely on a wheelchair for mobility, or
  • Rely on mobility devices, for example crutches, walking sticks, splits or walking frames, or
  • Be unable to walk 200 metres unassisted because of the nature of your condition.

How to apply: Please download and complete the application from from the link below and send it to: Parking Department, Lakes Environmental, Private Bag 50077, Queenstown 9348.

Adobe Acrobat DocumentMobility Parking Permit Application Form
Please note: part of this form must be completed by a doctor or other medical practitioner.

Overseas Mobility Permit Holders:

Our local Council recognises valid/current parking permits from other countries and grants these visitors the same parking entitlements as local disabled citizens.

Some tips to consider:

  • Find out what you can expect when you get to the airport – what services do they offer mobility-impaired passengers?
  • Ensure that you request seats on the airplane/train/bus that are in close proximity to the toilets; also ask for seats that are easy to access
  • Bear in mind that many airlines/travel operators require passengers requiring assistance to check-in a little bit early
  • Research Queenstown transport options here before you arrive to help ensure an enjoyable holiday.

Local Disability Resources

 Disabilities Resource Centre Queenstown

The Disabilities Resource Centre Queenstown is a voluntary not-for-profit organisation which helps disabled people access the resources they require, to be able to participate in their communities.

Disability Info Site

 Disabilities Resource Centre Queenstown

Weka is New Zealand's disability information web site, for disabled people, their families, whanau and caregivers, health professionals and disability information providers.

More Helpful Info

 CCS Disability Action

The CCS Disability Action website provides comprehensive national accessibility information and adheres to the W3C Web Content Accessibility Guidelines.