Useful Information for Queenstown Visitors

Doctors, hospitals and banks are some important things you may need to find when you're away from home.

This page provides a comprehensive list of important resources for your visit to Queenstown, including local emergency services and doctors, Queenstown parking information, luggage storage, church services and New Zealand public holiday dates.

If you are looking for information on working in Queenstown, there are a number of employment agencies that can offer support and information on the Queenstown job market.

For any general tourism enquiries please contact a relevant Queenstown booking service provider.

 Queenstown information

Queenstown Visitor Information

Emergencies and medical centres in Queenstown

  • New Zealand Emergency Services: Ambulance, Fire and Police. Dial 111 from any public or private telephone or mobile phone in New Zealand.
     
  • Queenstown Police: Phone 03 441 1600 from within Queenstown. The police station is located at 11 Camp Street, Queenstown. 
     
  • Queenstown Hospital: The Lakes District Hospital is located at 20 Douglas Street, Frankton. Phone 03 441 0015 from within the Queenstown region.
     
  • Queenstown doctors & medical centres:

Free Wi-Fi

Did someone say free Wi-Fi? It's now easier than ever to share your pictures, videos and stories of Queenstown, with 1GB of free data per day! Look out for the 'Queenstown Free' network on your device and access it from the Village Green, Earnslaw Park, The Mall and Beach Street.

Banks & money

Queenstown banks & ATMs:

  • Trading banks are open Monday - Friday 9.00am to 4.30pm.
  • The ASB Bank in Queenstown has a 7 day banking service, operating Monday - Saturday 9:30am – 5:00pm, Sunday 10:00am - 5:30pm.
  • Bureaux de Change are open 7 days a week, 9:00am to 8:00pm.
  • ATMs (automatic teller machines) are widely available in Queenstown.

Queenstown churches

  • St Peters (Anglican). Phone 03 442 8391
  • St Andrews (Presbyterian). Phone 03 441 4250
  • St Josephs (Catholic). Phone 03 442 8414
  • Vineyard On the Rock (Orthodox & Evangelical) Phone 03 441 3057
  • The Salvation Army. Phone 03 442 5103

Communication resources in Queenstown

Queenstown Post Office: 13 Camp Street. Phone 03 442 7670.

  • Queenstown Post Shop/Kiwi Bank is open Monday to Friday 8.30am - 5.30pm,
    Saturday 9.00am - 4.00pm.
  • A full national and international postal service is available.

National Telephone Directory Assistance:

  • New Zealand Telephone Numbers 018
  • International Telephone Numbers 0172

Queenstown travel resources

  • Queenstown Citizens Advice Bureau: Cnr of Stanley & Ballarat Street, Queenstown. Phone 03 442 6799.
     
  • Queenstown Library: 10 Gorge Road, Queenstown. Opening hours: Monday-Wednesday: 9:00am - 5:30pm, Thursday: 9:00am  - 7:00pm, Friday: 9:00am - 5:30pm, Saturday: 10:00am  - 5:00pm. Phone 03 441 0600 - visit website
  • Adventure Smart: Tips, links and advice for you to plan and prepare any activity safely, for any level of ability - visit website.

Public holidays in Queenstown

  • New Year’s Day:  1 January
  • Day after New Year’s Day: 2 January
  • Waitangi Day: 6 February
  • Otago Anniversary: 23 March 2015, 21 March 2016
  • Good Friday: 3 April 2015, 25 March 2016
  • Easter Monday: 6 April 2015, 28 March 2016
  • Anzac Day:  27 April 2015, 25 April 2016
  • Queen's Birthday:  1 June 2015, 6 June 2016
  • Labour Day: 4th Monday in October
  • Christmas Day: 25 December
  • Boxing Day: 26 December