Help Centre

Resources and Guides 

The hub utilises a combination of a Microsoft PowerBI interactive report embedded in the webpages and links to PDF's. PowerBI is an easy-to-use tool that works very similarly to other Microsoft products, like excel. For further information, guides, and recordings about how to use the Visitor Insights Dashboard, please refer to the below resources.

How to use the Data and Insights Hub

Explains how to access the Data and Insights hub, its features and how to use PowerBI.

Visitor Data Source Guide

Information about the data sources used in the visitor section of the hub, update frequency and links to further information.

Forward Outlook Guide

Information about the data sources used in the Forward Outlook, the background and frequently asked questions.


About the Data and Insights Hub 

The hub provides members and stakeholders with easy-to-understand visitor-related data and RTO-led research. With this, members and stakeholders should be able to draw their own insights to guide business decisions and activity. It has been created in collaboration with Destination Queenstown.This information is organised under four pillars: 

  • visitor
  • resident community (encompassing social and cultural)
  • environment
  • economic

In addition to the above four pillars the Forward Outlook resource, and further Insights & Research can be found on the hub. 

Contact Us

If you have questions, comments, or would like to arrange access for other staff members within your organisation, please contact Eilidh Blanchard

Please note: The data sets, insights, and related resources have been created for use by DQ and its membership base only. They are not for publication or dissemination without consulting DQ prior.