New Zealand is at COVID-19 Alert Level 1. Quarantine-free travel is currently paused between Australia and New Zealand, and international borders remain closed to all other countries.

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Destination Queenstown is dedicated to supporting our membership through these unprecedented and challenging times. A key focus is on supporting with information and communications pertaining to COVID-19 and coordinating information on behalf of the industry.

DQ is part of the Southern Lakes Response and Recovery Group which has been formed by Southern Lakes business agencies – QLDC Economic Development, Ignite Wanaka Chamber, Queenstown Chamber of Commerce and Lake Wanaka Tourism. This group is providing a coordinated local response and support network for the Southern Lakes business community following the impact of COVID-19.

If you aren’t already receiving Southern Lakes Business Response Group communications, please email your interest to DQ communications executive Lu Morris here. To view the most recent updates, please use the links below:

You can also find information about the combined local response to the outbreak of COVID-19, and useful links to advice and support on the QLDC website here

Additional useful links listed below.

COVID-19 National Response

Everything you need to know about COVID-19 in one place.

COVID-19 Alert Levels

Information for operating businesses at different COVID-19 alert levels.


Information on the financial support available.

Ministry of Health

The latest information and advice on COVID-19.

Southern District Health Board

Local information and advice.

Otago CDEM

Advice regarding preparing for an emergency and self-isolating.

Queenstown Airport

Information about local travel restrictions and what to expect at the district's airport.


For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIM.

If you develop any cold or flu like symptoms, phone Healthline’s dedicated COVID-19 number 0800 358 5453 or contact your GP, including phoning ahead of your visit.

Immigration New Zealand

For the latest COVID-19 information from Immigration New Zealand:

COVID-19 Event Guidance

Information in-line with Government advice relating to gatherings, cancelled events and more to help prevent the spread of COVID-19.

COVID-19 Contact Tracing

Businesses and organisations should display official NZ COVID Tracer QR code posters wherever customers or visitors enter the premises. Download yours here.

We are here to help, so if you have any concerns, or are not getting the support you need, from the resources, please contact anyone below: