New Zealand is at COVID-19 Alert Level 2, excluding Auckland & Waikato which is at Level 3. Quarantine-free travel is paused between Australia and New Zealand, and international borders remain closed.

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Destination Queenstown is dedicated to supporting our membership through these unprecedented and challenging times. A key focus is on supporting with information and communications pertaining to COVID-19 and coordinating information on behalf of the industry.

DQ is part of the Southern Lakes Response and Recovery Group which has been formed by Southern Lakes business agencies – QLDC Economic Development, Ignite Wanaka Chamber, Queenstown Chamber of Commerce and Lake Wanaka Tourism. This group is providing a coordinated local response and support network for the Southern Lakes business community following the impact of COVID-19.

If you aren’t already receiving Southern Lakes Business Response Group communications, please sign up here.

You can find more information about the combined local response to the outbreak of COVID-19, and useful links to advice and support on the QLDC website here. Other resources are below:


COVID-19 National Response

Everything you need to know about COVID-19 in one place:

Ministry of Health

The latest information and advice on COVID-19:

Southern District Health Board

Local information and advice:

Otago CDEM

Advice regarding preparing for an emergency and self-isolating:

Queenstown Airport

Information about local travel restrictions and what to expect at the district's airport:


For COVID-19 health advice and information, contact Healthline (for free) on 0800 358 5453 or +64 9 358 5453 for international SIM.

If you develop any cold or flu like symptoms, phone Healthline’s dedicated COVID-19 number 0800 358 5453 or contact your GP, including phoning ahead of your visit.

Immigration New Zealand

For the latest COVID-19 information from Immigration New Zealand:

We are here to help, so if you have any concerns, or are not getting the support you need from the resources, please contact anyone below: