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Queenstown at dusk

Accessible Queenstown

Activities & attractions for travellers with disabilities

We hope you have the opportunity to enjoy many of the unique experiences that the Queenstown region has to offer during your visit. Some popular activities include visiting one of many wineries, dining at a vast selection of cafes and restaurants, shopping and taking in the amazing landscapes of the region. Many of Queenstown’s exciting attractions and activities are fully accessible.

Our region is world-renowned for adventure activities, so when travelling here you can take part in some thrill seeking or exploration. Activities like a cruise on the TSS Earnslaw across Lake Wakatipu are fully accessible. Bungy jumping, skydiving, and canyon swinging can also be reached by travellers with some mobility assistance. You can also enjoy skiing in our winter months by taking part in our local adaptive snowsports programme - check out the short video. A number of other activities are accessible and a call or email in advance will confirm more details.

If you are keen to explore the nature trails in the area our local Department of Conservation visitor centre can help you decide which trails will be accessible for you. Contact the D.O.C. Queenstown visitor centre on +64 3 442 7935 or via email [email protected]

 

Holiday packages for wheelchair users and disabled travellers

Tour operators such as Accessible Kiwi Tours and Ability Adventures New Zealand provide holiday packages for disabled individuals and groups. Many of Queenstown's activities, attractions and accommodation providers cater for people with specific access requirements, however it's always a good idea to telephone or email in advance to talk to our tourism businesses.

 

Accessible Accommodation

Most hotels, motels and budget accommodation cater for travellers with mobility requirements. If you are looking for a particular rail height, or minimum door width, New Zealand based Oyster Accessible Travel is a useful source of information. We also recommend talking to our friendly businesses to explain your needs, and to find out how they can help make the very most of your stay. If a room with a view is an essential part of your trip, it's always good to check the room location before you book.

 

Accessible Transport

Queenstown public transport providers are also largely accessible. Public buses include low-floor buses, wide aisles and reserved wheelchair seating on some routes. These routes pick-up and drop-off in Queenstown, Frankton and Queenstown Airport. Some other bus routes can also offer accessible services, but it is advisable to contact Ritchies Connectabus in advance on +64 3 441 4471.

Accessible taxi services are also available in Queenstown but should be booked in advance. Queenstown Blue Bubble Taxis service includes an accessible taxi van with a mobility hoist. This is subject to availability, so we'd recommend booking in advance. Corporate Cabs is a pre-booked taxi service that has large sedans which can accommodate disabled passengers with wheelchairs that fold up or dismantle.

Queenstown is part of the ‘Total Mobility’ scheme. Total Mobility provides discount taxi vouchers to people who live with disability, which entitles users to a discount of 50 percent off the normal taxi fare. To find out more about the eligibility criteria and how you can access the Total Mobility scheme, follow this link to NZ Transport Agency or call the Regional Total Mobility Coordinator on +64 3 474 0827.

 

Mobility Parking in Queenstown

The region has a number of designated parking areas if you hold a Mobility Parking Permit. These are available for use by visitors with a Mobility Parking Permit and you can find out their location and time restrictions by viewing the map provided or by contacting Queenstown Lakes District Council on +64 3 441 0499.

The scheme for mobility parking permits used by the Council is part of a nationwide programme in conjunction with CCS Disability Action. The criteria for eligibility for a mobility parking permit include:

  • Being unable to walk and relying on a wheelchair for mobility, or

  • Relying on mobility devices, for example crutches, walking sticks, splits or walking frames, or

  • Being unable to walk 200 metres unassisted because of the nature of your condition.

The scheme requires your General Practitioner/Doctor to verify your application. For further information or to download a mobility parking permit application form please visit the Mobility Parking website or phone 0800 227 2255 from New Zealand.

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